Stop staffing workflows.
Start deploying AI agents.
Productbox designs, builds and operates autonomous AI agents that run real workflows, from intake and documentation to billing, support and beyond. Grounded in your own data, evaluated like production software, and live in weeks, not quarters.
- 61+
- Products shipped
- 7 yrs
- Shipping production software
- 24/7
- Agents in production
Autonomous
Plans, acts, recovers
HIPAA-aware
BAA + audit logs
Powering teams already deploying agents in production
Why now
Traditional SaaS is becoming legacy in months, not years.
Forms, dashboards and SaaS workflows are being replaced by agents that do the work. Reasoning models, tool-use, MCP and realtime voice have crossed the line from demo to production. The next decade of software won't be clicked; it will be delegated.
We help category leaders ride this curve instead of getting flattened by it, replacing their most expensive, repetitive workflows with accountable AI agents that ship value from day one.
Personalization
Agents that adapt to each patient and each provider, tailoring outreach, triage and care plans instead of one-size-fits-all workflows.
Efficiency
Automate the repetitive work, like intake, documentation and follow-up, so your team spends its time on what actually needs a human.
Insights
Turn clinical and operational data into predictive signals, surfacing risk, revenue and outcome patterns before they become problems.
What we build
A catalog of agents, tailored to your business.
Conversational Concierge Agents
Chat agents that answer prospect questions straight from your own site content, fill out forms one field at a time inside the conversation, and hand off a qualified lead, deployed across hundreds of sites, converting roughly 1 in 10 conversations.
Clinical Coaching Agents
Multi-agent systems that route each patient message to the right specialist, whether that's plan creation, appointment scheduling or support, and continuously generate personalized guidance from patient feedback, freeing clinical staff from routine admin.
Billing & Revenue Agents
Agents that turn a single natural-language command into a finished billing run, reading source data, prorating partial periods, generating branded documents and sending them out, with a running ledger of what's been paid.
Marketing Intelligence Agents
Agents that centralize CRM, ERP and marketing data into one warehouse, then use deep learning to forecast campaign outcomes, benchmark competitors and recommend budget allocation, replacing scattered dashboards with one source of truth.
Support Automation Agents
Agents that triage, categorize and resolve customer support tickets end-to-end, cutting resolution time from hours to seconds and automating the large majority of inbound volume, with clean handoff to humans for the hard cases.
Operations Copilots
Internal copilots that wire into live operational data, answering natural-language questions, flagging exceptions, and triggering the right notification, so teams query systems in plain language instead of a dashboard.
Case studies
Proof, not just a pitch.
Community networking platform
AI-Driven Content Categorization & Onboarding
Whisper-powered voice onboarding and category matching cut a two-minute manual flow down to about a minute.
Read the case studySenior living platform
AI Health Monitoring for Elderly Care
Non-intrusive monitoring, personalized alerts and an AI chat layer, built to qualify for RPM/RTM reimbursement, not just look good in a demo.
Read the case studyHospitality & event management
Revolutionizing Event Planning with AI
Venue sourcing, budgets, marketing campaigns and agendas, all generated in days instead of the weeks event planners used to spend on logistics.
Read the case studyHow we work
From workflow to working agent in weeks.
A pragmatic, evals-first methodology. We don't ship demos; we ship agents you'd trust with payroll.
01
Discover
We map your workflows, identify the highest-ROI automations, and define guardrails, success metrics and risk posture.
02
Prototype
A working agent in 2–3 weeks against your real data, evaluated with offline + human-in-the-loop scoring.
03
Productionize
We harden it: tool integrations, observability, evals, fallbacks, audit logs, and HIPAA-aware deployment.
04
Operate
We run the agent with you, monitoring drift, tuning prompts and policies, and shipping new capabilities monthly.
The stack
Model-agnostic. Tool-rich. Production-grade.
We compose the right model, the right framework, and the right guardrails per workflow, and bring observability, evals and human oversight from day one.
See the full stack- GPT-5, Claude, Gemini, Llama
- LangGraph, CrewAI, Mastra
- MCP, tool-use, function calling
- Pinecone, pgvector, Weaviate
- Realtime voice: LiveKit, Vapi
- HIPAA, SOC2, BAA-ready infra
70%
Reduction in manual intake & follow-up time
3–5x
Throughput on documentation and coding
<2 wks
From kickoff to a working agent prototype
Our mission
Put a trustworthy AI system behind every workflow that shouldn't need a human.
Retrieval, agents, computer vision, forecasting, all grounded in your own data and evaluated like production software, so teams can scale without hiring for repetitive work, whatever the industry.
Praise from partners
Trusted by teams shipping the future.
"Productbox is an outstanding partner. They don't even feel like a contractor, but more like a fully integrated team. Waleed and his team are experts in their trade."
Hassan Bakhshi
Icon
"Working with Productbox has been hands down the best decision we made at PreventScripts. We are 10x-ing our output and delivering features at a blazing pace, with the security and compliance we need as a B2B healthcare company."
Natalie Davis MD
PreventScripts
"QA resources provided by Productbox are top-notch. Our QA engineer is meticulous, tests every feature in every environment, and is always learning to automate and improve."
Brandon Compagna
LifestyleCX
"Productbox worked on the Wysefit mobile app. They were attentive, dedicated and process-driven. They had my back, not as an outsourced team but as a dedicated team I could rely on."
Anya Shapina
Wysefit
"The Productbox team has been an extremely capable addition to our team, and they're truly a pleasure to work with. Highly recommend!"
Ben T
Kula
"Productbox has been great for the development of our products and the growth of our company. Could not wish for a better partner on development."
Håkon Mathiesen
Ship O'Hoi
Which workflow should your first agent run? Let's find out.
30 minutes. We'll map your highest-ROI agent, scoped against your real workflows, and tell you exactly what it'll take to ship.